This Refund Policy explains how refunds work for RosyBae credits and subscriptions.

1. Credits

Credits are purchased to unlock characters and start sessions. Unless required by law, purchased credits are non-refundable once used. Unused credits may be refunded within 14 days of purchase if the account has not used any credits. To request a refund, contact us via Contact with your account email and transaction details.

2. Subscriptions

Subscriptions renew automatically. You may cancel anytime from your account or payment provider. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods unless required by law.

3. Chargebacks and Disputes

False chargebacks or payment disputes may result in account suspension. If you have an issue with a purchase, contact us first and we will try to resolve it.

4. Changes

We may update this policy. Continued use of purchased credits or subscriptions after changes means you accept the updated policy.

5. Contact

Refund requests: Contact us.